XMarch 27, 2020: Updated COVID-19 Information for our ClientsRead more
3248 Asheville Rd
Waynesville, NC 28786
Email Us
After-Hours Emergency Info
Junaluska Animal Hospital
Mon, Thurs: 8:30AM-8PM; Tues, Weds, Fri: 8:30AM-5:30PM; Sat, Sun: CLOSED
(828) 484-4313
Fax: (828) 452-5856
Haywood Animal Emergency
Mon, Thurs: 8:00PM-12AM; Tues, Weds, Fri: 5:30PM-12AM; Sat, Sun, Holidays: 8:30AM-12AM
(828) 538-2236

COVID-19 Protocols


Updated April 2nd, 2020

Resources and Information about COVID-19

Updated March 27th, 2020

Dear Pet Family:

Due to recent CDC recommendations we have had to change some of our procedures in an attempt to keep everyone safe and healthy.

We are reeling from the changes happening in the world outside, as we know you are. We’re thinking about the people out there who are anxious, homebound or sick—and all of your animals too. We’re also working to continue to provide services where we can. Veterinary care is consider an essential business and we will remain open throughout this crisis. We are here for you and your pet’s needs.

In addition to the rigid cleaning and disinfecting protocols already in place, we have increased the frequency of our cleaning practices.

For hospitalized patients, visitation will be temporarily suspended.

No Handshaking and personal space zones are to be acknowledged.

Consider using our online pharmacy: https://junaluskaanimalhospital.securevetsource.com/site/view/108200_HomeDelivery.pml

Also consider 2 month refills and we will only be doing curb side pick there will be signs posted.

We are still open Normal Hours and taking appointments.

**Our front door will be locked but we are still seeing patients. **

For appointments, drop offs, boarding and prescription pickups or any other needs please call from your vehicle and we will give you further instructions.

As of this time we are not allowing any clients in the hospital.

A technician will come to you and take your pet inside for their appointment

For emergencies please ring the doorbell and you will be escorted in right away.

If you have any questions, please feel free to contact us at (828)452-1478. We are closely monitoring the guidance from the Centers for Disease Control and local authorities regarding the spread of the virus to ensure that the actions we are taking are comprehensive and appropriate. As they change their recommendation we will adjust our procedures as well. Please watch for any updates we post.

Thanks for all your support.

--

Dear Pet Family:

Due to recent CDC recommendations we have had to change some of our procedures in an attempt to keep everyone safe and healthy.

In addition to the rigid cleaning and disinfecting protocols already in place, we have increased the frequency of our cleaning practices.

For hospitalized patients, visitation will be temporarily suspended.

No Handshaking and personal space zones are to be acknowledged.

What you can do for us:

Use hand sanitizer or wash hands as soon as you come in. (We provide for you)

Consider using our online pharmacy: https://junaluskaanimalhospital.securevetsource.com/site/view/108200_HomeDelivery.pml

Also consider 2 month refills and we will only be doing curb side pick there will be signs posted.

We are still open Normal Hours and taking appointments.

**Our front door will be locked but we are still seeing patients. **

For appointments, drop offs, boarding and prescription pickups or any other needs please call from your vehicle and we will give you further instructions.

As of this time we are not allowing any clients in the hospital.

A technician will come to you and take your pet inside for their appointment

For emergencies please ring the doorbell and you will be escorted in right away.

If you have any questions, please feel free to contact us at (828)452-1478. We are closely monitoring the guidance from the Centers for Disease Control and local authorities regarding the spread of the virus to ensure that the actions we are taking are comprehensive and appropriate. As they change their recommendation we will adjust our procedures as well. Please watch for any updates we post.

Thanks for all your support.